Experience the Fielo difference

Experience the Fielo difference

See how we can help you drive customer engagement and higher sales.

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The six building blocks of a powerful
customer loyalty program

Create new loyalty programs in minutes or hours, not days or weeks, with Fielo’s 6 building block approach.

Target specific customers based on criteria like customer segments, demographic data, purchase patterns, and customer interests with Fielo’s Segmentation Engine.

Product Features

  • Real-time segmentation
  • Level management
  • Multi-language support

 

 

 

Encourage not only customer purchases, but the behaviors that drive them — helping you achieve higher program performance and greater bottom-line impact.

Product Features

  • Incentivize any behavior
  • Claim processing (invoice upload)

Create simple or complex incentive rules that define how a customer can accomplish their goal as well as how they are rewarded.

Product Features

  • Single-action Rules Engine
  • Multi-actions Rules Engine
  • Capping by Record
  • Allocate by incentives

Automate and customize your communications with customers — for invitations, target close-in, help & support channels, feedback requests, and more.

Product Features

  • External messaging provider
  • Member Consent Management
  • Program transactions messaging
  • Mass email campaigns
  • Lightning  Components for portal

Specify reward types in an unlimited number of ways – in the form of points, cashback, business benefits – to create a truly rewarding incentive plan.

Product Features

  • Points, Cash
  • Multiple currency type redemption
  • Level based rewarding
  • Global reward catalog
  • Instant reward and vouchers

Identify the who, what, how, and why of program performance with 20+ out-of-the- box analytics components.

Product Features

  • Pre-built report and dashboards
  • Full extensibility with Salesforce dashboards

 

Incentive program types

Different types of incentive programs to simplify rewards management, including:

Get ready, get set, go with our QuickStart solution

Fielo’s QuickStart program includes the incentives and rewards most popular for your vertical industry as well as real-time implementation support.

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Get ready, get set, go with our QuickStart solution

Customer Loyalty benefits

Customer Loyalty benefits
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